The Act on Specified Commercial Transactions

◆ Seller

New KRH Co., Ltd.

◆ Person in Charge of Operations

Fumihiko Niwa

◆ Address

128-1 Tokiwa, Akaigawa-mura, Yoichi-gun, Hokkaido, PC 046-0593, Japan

◆ Inquiry

Kiroro Snow World
TEL: 0135-34-7171　Email: info@kiroro.co.jp Operating Hours: Winter Season 8:30 AM – 4:00 PM

◆ Official Website URL

https://www.kiroro.co.jp/snowworld/

◆ Sales Period

Please refer to each product detail page or event guidelines on the official website.

◆ Available Payment Methods

Credit Card
*Accepted Cards: VISA / MasterCard / JCB / American Express / Diners Club / Discover / UnionPay
Note: Payment in full (single payment) only. Your order or reservation is complete once payment is confirmed.

◆ Additional Fees

For products requiring issuance at the local counter, a deposit of 500 yen will be collected for an RFID card. This deposit will be refunded in cash upon returning the RFID card.

◆ Usage Period of Each Product

Please refer to each product detail page or event guidelines on the official website.

◆ Cancellation and Refund Policy

Please refer to each product detail page or event guidelines on the official website.

◆ Other Information

– Purchased products may only be used by the buyer or the reserved person.
– Registration of an account or user information is required when making a purchase.
– To change details of confirmed purchases (user, quantity, reservation date, etc.), please contact Kiroro Snow World.
– For products exclusive to Hokkaido residents, you may be asked to present an ID showing your name and address on-site for verification.